Please contact or stop by the Telephone Services
Office for further assistance. We encourage you to read the entire area
with which you need help before contacting us. Our business hours are
Monday through Friday, 8:30 - 5:00. Here is our location and ways in
which you can reach us.
Telephone Services
PerceptIS House, 11310 Juniper Rd, 7209
Phone: 368-5490
WWW: http://phone.case.edu
Email: casephone@case.edu
First, You may want to select the area in which
you need help.
Voice Mail
Dialing
Billing/Payment
Help
with Voice Mail
For instructions on setting up and accessing your
voice mail click here
Note: If your voice mail box is behaving
strangely, you may want to change your password. Someone else may know
your password and could be abusing your account. It's a good idea to
change your password frequently to avoid such problems.
Help
with dialing
| There are two exchanges
on campus: 368 for faculty/staff offices, and 754 for dorm rooms. |
| If you are calling from
your dorm room |
| To reach faculty/staff offices |
Dial the seven-digit number. |
| To reach other dorm rooms |
Dial the seven-digit number. |
| If you are calling from
a faculty/staff office or a campus phone |
| To reach faculty/staff offices |
Dial the seven-digit number. |
| To reach dorm rooms |
Dial the seven-digit number. |
Help
with Billing and Payments
| How do I pay my CASE Sprint cellular phone bill? |
|
You will receive your bill electronically.
You can
view your bill on your monitor or print it to your printer.
Your user id is your CASE id.
(example abc12) and your password is your email password. You must mail
your
payment, via check or money order only to the P.O. Box address noted on
the bill. Do not send payments to the Telephone Services Office. Do not
send cash. Make sure your account number (or CASE id ) is
written somewhere on the check or money order. Allow an appropriate 5 -
7 business days for the payment to be posted to your account.
|
